Refund & Cancellation Policy

Once the agreed service has been completed, customers have 3 days from the completion date to request cancellation or raise any concerns.

Refund requests should be made by email to smithandbrownsltd@gmail.com. Refunds are subject to the nature of the service provided and applicable UK consumer rights.

Fulfilment & Delivery Policy

All Smith & Browns Holding Ltd services are provided virtually. There are no physical products or shipping requirements.

Services, consultations, documents and other agreed deliverables will be provided electronically through email, online meetings or other agreed digital platforms.

Terms & Conditions

By purchasing our services, customers agree to the service and package agreed with Smith & Browns Holding Ltd.

Services are provided virtually and must be paid for using the agreed payment method. Clients are responsible for providing accurate information required to deliver the service.

Our services provide business consulting, guidance, systems support, AI integration and implementation assistance. We do not guarantee specific business or financial results.

Cancellation and refund requests are subject to our Refund & Cancellation Policy and applicable UK law.

Privacy Policy

Smith & Browns Holding Ltd respects your privacy. We may collect personal and business information such as your name, email, telephone number and information required to provide our services.

We use this information to communicate with customers, provide services, process payments, maintain business records and meet legal requirements.

We do not sell personal information. Information may be shared with trusted service providers where necessary to operate our business.

You may contact us regarding your personal information at smithandbrownsltd@gmail.com.